Frequently Asked Questions - Pet Owners

Q: What is the AVID FriendChip?

The AVID FriendChip™ is a tiny "microchip" which has an identification number programmed into it. This microchip is encapsulated within a biocompatible glass capsule. The FriendChip is so tiny, it fits through a hypodermic needle and can be safely injected under the skin of your pet. This provides permanent and positive identification, which cannot fade or fall off - a safe, simple and inexpensive way to protect your pet against loss or theft!

Q: How long does the AVID FriendChip last?

The AVID FriendChip has no power supply to replace or moving parts to wear down. Therefore, it can be expected to last for decades - well beyond the life span of most pets.

Q: How does the AVID FriendChip work?

Each AVID FriendChip has a unique number. No two animals will ever have the same number. A radio signal is used to read this number through the skin of your pet. In addition, the microchip generates a reliability check to guarantee that your identifying number is read accurately. This all takes place in less than half of a second!

Q: Where can I get my pet microchipped with the Avid FriendChip?
A: Avid has a large network of veterinarians that provide microchipping services for our customers. Use our veterinarian locator tool to find a veterinarian in your area. If you need assistance finding a local veterinarian or shelter contact Avid at 1-800-336-2843.
Q: What happens if I forget to activate my pet's microchip?
A: Microchipping your pet alone does not establish permanent identification. When you fail to register your pet's microchip, the pet is not fully protected. If your pet is not registered and becomes lost, a municipal shelter or animal control facility will be unable to locate you or your alternate. Your pet is at risk of being adopted, or even being euthanized, if an owner cannot be found. Click here to begin the enrollment process.
Q: What are the AKC regulations and rules regarding the use of microchips?

The use of microchips satisfies the AKC’s policy for recordkeeping and identification. The identifying microchip number must be noted on the dog or litter record. If microchips are used as the primary means of identification, a scanner must be present at all times if there are more than 20 dogs over six months of age on the premises.

Q: What is the youngest age at which a pet can be identified?

Avid recommends that puppies and kittens receive their microchip implant at twelve weeks of age, during the time of their final vaccinations. At that age, we feel that the animals are mature enough and the landmarks are defined enough to facilitate the procedure. It is possible, however, to microchip puppies and kittens from five to eight weeks of age if adoption procedures require the pet be identified and the implanter is skilled with the procedure. Horses may be microchipped as foals, and birds can be microchipped as soon as sufficient pectoral mass has developed.

Q: What happens if I'm on vacation and my pet is found at the shelter?

PETtrac maintains "alternate contact" information that you supply. Your pet would be released to your authorized representative. Your pet is protected even when you are away.

Q: My pets never leave my yard. Why should they be identified with an AVID FriendChip?

It only takes one time for the mail carrier, gardener or friend to leave the gate open or door ajar. Unaltered pets in particular have the desire to roam. Pet theft is also a daily occurrence. Animals such as purebreeds, birds and exotic pets are valuable and stolen for resale.